rpro11 — Deposits, Withdrawals Account Banking

Verify Your rpro11 Account Identity

Account verification is a one-time process that keeps your balance secure and your withdrawal path clear. We ask for a copy of your MyKad or passport and, in some cases, a photo of the payment method tied to your account. Upload these through the verification section in your profile — our team checks each submission and you receive a status update by

the channel you prefer. A verified account can transact without hold-ups; unverified accounts may find withdrawal requests queued until documents are in. Think of it as the lock on your account wallet: once set, it works in your favour every time you cash out.

Go to the verification section in your profile — After logging in, navigate to your account profile and locate the identity verification panel — it shows which documents are still pending.
Upload your identity document — A clear photo or scan of your MyKad or passport is the standard requirement; make sure all four corners of the document are visible.
Add payment method confirmation if requested — If prompted, upload a screenshot showing the payment method you use — this links your e-wallet or bank to your account securely.
Wait for the status update — Our team reviews submissions and marks your account verified; you will see the updated status in your profile and can proceed with withdrawals without delay.

PAYMENT METHODS

Local Payment Options on rpro11

Every payment method listed here is a local Malaysian rail — no currency conversion, no unfamiliar checkout pages. Use the wallet or bank account already on your phone and the cashier does the rest. All methods below are available where local law permits.

Touch 'n Go eWallet Deposit and withdraw via the TNG eWallet app. Confirm with your PIN or fingerprint inside the app; funds link directly to your rpro11 account balance.

Boost Boost wallet transfers run through the same cashier flow. Select Boost, enter the amount in ringgit and approve in the Boost app — straightforward and familiar.

GrabPay GrabPay sits in the cashier alongside the other e-wallets. If GrabPay is your daily payment tool, it carries over here without any extra setup on your end.

DuitNow Transfer DuitNow routes your deposit or withdrawal directly between bank accounts using your registered mobile number or IC number as the identifier.

FPX Online Banking FPX connects to Maybank2u, CIMB Clicks and other major Malaysian banks. Authenticate in your banking portal and the amount posts to your rpro11 cashier.

Put Money Into Your rpro11 Account

Funding your account starts in the cashier section — look for the deposit tab once you are logged in. We accept Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX so you have a local option that already fits your phone. Select the method you use most, key in the amount in ringgit, and the transfer routes through to your rpro11 balance.

There are no detours to third-party pages; you confirm in the same wallet app you use every day. Players in George Town and across Malaysia have the same straightforward cashier path.

Log in and open the cashier — Tap the cashier or wallet icon at the top of the page after signing in to your account.
Choose your local payment method — Pick Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the deposit screen — whichever you have active on your phone.
Enter the amount and confirm — Type the ringgit amount you want to add, review the summary, then approve the transfer inside your wallet or banking app with your PIN or biometric.
Balance updates in your account — Once the payment clears on the provider's end, the credit shows in your rpro11 wallet and is ready to use across any section of the lobby.

Move Your Balance Back to Your Wallet

Withdrawals follow a similarly direct path. Head to the cashier, select the withdrawal tab, and choose the method your account is already linked to — Touch 'n Go eWallet, Boost or GrabPay are the e-wallet routes; DuitNow and FPX cover bank transfers. Enter the amount you want to move out, then pass the quick security check we run on every payout request.

We do not put a ceiling on how often you can request a withdrawal, but each request goes through our verification layer before funds leave — this protects your account, not just our side. We do not quote payout times we cannot back with certainty.

Open the withdrawal tab in your cashier — Sign in, go to the cashier and switch to the withdrawal section — the layout mirrors the deposit screen so nothing feels unfamiliar.
Select a payout method — Choose the same wallet or bank account you used to deposit; payout routes back to a verified method you already own.
Enter the amount and pass the security check — Input the ringgit amount, confirm your identity via the on-screen prompt, and submit the request for our processing queue.
Funds route to your chosen method — After the verification step clears, the amount moves to your Touch 'n Go eWallet, Boost or bank account on the timeline the payment rail allows.

rpro11 Banking — Frequently Asked Questions

Below are the questions we hear most often about funding, cashing out and keeping your account in order. If something is not covered here, our live chat support is the fastest route to a direct answer.

Touch 'n Go eWallet, Boost and GrabPay are our e-wallet options. DuitNow and FPX cover bank-to-bank transfers for Maybank2u, CIMB Clicks and other major Malaysian banks.

Minimum amounts can vary by payment method. Check the cashier deposit screen after selecting your chosen method — the figure is shown before you confirm any transfer.

Most pending withdrawals are waiting on the account verification step. Make sure your MyKad or passport has been uploaded and approved; once verified, requests move through the queue normally.

For security reasons, payouts are normally routed back to the same verified method used for the deposit. Contact our live chat team if your situation needs a different arrangement.

Your account balance updates in the cashier as soon as the payment provider confirms the transfer. If the balance has not changed after a few minutes, keep your payment receipt and contact support.

We do not add fees on our side for standard deposit or withdrawal requests. Your e-wallet or bank may apply their own charges separately — check their terms for details.

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